Using Open Dental?

Here’s How to Clean Up the Billing Chaos Without Switching Systems

If you’re using Open Dental and still struggling with billing issues, the software isn’t the problem—your system is.

We talk to general dentists every week who say:

“We love Open Dental, but our collections are still a mess.”
“We can’t keep up with the follow-ups.”
“We didn’t realize how far behind our A/R was until we ran the report.”

Sound familiar?

Let’s be clear: Open Dental is powerful. But only if your billing process is just as dialed in.

Where Practices Fall Behind

Here’s what we see over and over again:

• Claims are created—but not followed up

• Narratives are inconsistent or missing altogether

• Verifications are done at check-in (too late)

• Aging A/R creeps up silently while production looks strong

These aren’t signs you need new software. They’re signs your systems need support.

What We Do at CDT Professionals

We’re not here to replace your team—we’re here to give them the structure and clarity they need to thrive in Open Dental.

We specialize in:

• Full-service remote billing for Open Dental

• A/R cleanup (without judgment)

• Timely, clear claim follow-up

• Real-time appeals and re-submissions

• Verification and documentation that holds up under scrutiny

“Clean systems are the foundation of consistent collections—and that’s what we build for every client.”
— Rebecca Cook, Founder, CDT Professionals

How You’ll Know It’s Time for Help

If you’ve ever thought:

• “I’m nervous to run the aging report.”

• “Our billing person left, and no one knows what’s been followed up.”

• “We submit clean claims—but we’re still not collecting.”

It’s time to check your systems, not your software.

A Quick Health Check You Can Do This Week

1. Run your A/R by aging bucket (0–30, 31–60, etc.)

2. Pull your claim submission log and match it to payments received

3. Look at how many claims are pending with no notes

4. Audit 5 random verifications: are they documented clearly?

If these numbers don’t give you confidence, we can help.

CDT Professionals. Built for Open Dental. Focused on results.